Printed Gift Card

Add some general information about your delivery and shipping policies.

30 days to return. You can return items within 30 days of delivery. The first 14 days are your legal right of withdrawal; we add the rest so you can be sure.

🎁 Christmas: orders placed between 6 November and 31 December 2026 can be returned or exchanged until 10 January 2027.

• Condition: unworn, unwashed, undamaged and with all original tags attached. Trying things on at home is fine.
• How: register your return in our Returns & Exchange Portal. It creates your return label.
• Cost: free with GLS from most EU countries; €20 for a DHL Express label from Slovenia, Bulgaria, Cyprus, Greece, Malta, Romania and outside the EU; or use your own carrier.
• Always use tracking: keep your tracking number until your refund arrives. Without proof of sending, we can't refund a return that gets lost.
• Exchanges: within the EU we send one replacement free of charge (one exchange per item). Outside the EU, exchanges aren't possible.
• Refunds: to your original payment method, as soon as your return arrives.
• Faulty item? That's free for you: use our Warranty Portal.

Full details: Withdrawal, Returns & Refunds policy. Questions? Email info@alpinenation.com, use the live chat or call +386 40 271 850 (Monday–Friday, 9:00–17:00 CET).