Incredibly soft and comfortable socks. I wash them in the washing machine and dry them in the dryer, but even after several washes, they haven't changed at all. I highly recommend them!
I ordered 2 Apex winter l leggings. It could be that if you receive a legging from China it will not meet your expectations. They are not like the pictures and there is no stretch in the legging so you can put it over your shoe. It will not stay there, very disappointed. You will also not receive a new one of this is the case after trying it. No guarantee and no new legging after addressing my complaint about this.
Hi Angela,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you were disappointed with your recent order.
For certain highly technical products, we’ve made the decision to move part of our production to Asia. The reason is simple: many European factories simply don’t have the specialized machinery or expertise required to produce some of our more advanced designs. In those cases, keeping production in Europe would either significantly increase the price or result in a lower-quality product – and that’s not a compromise we’re willing to make. We are deeply committed to high quality standards and work exclusively with trusted, top-tier production partners, whether they are based in the EU or elsewhere. Each production decision is made carefully, based on where a product can be made best.
We also believe that true sustainability starts with durability. A well-designed, long-lasting product made with the right materials and techniques has a much lower long-term environmental impact than one that needs frequent replacement.
Regarding the difference in the leg opening: from time to time, small adjustments are made between production runs as we continuously refine our products based on customer feedback. Many of our customers wear these leggings with ski boots, so the elastic at the bottom was increased slightly to improve functionality. We understand that such changes may not suit everyone, which is why we aim to keep our return and exchange process free and as simple as possible when needed.
In this case, however, the leggings had already been worn before you contacted us. As outlined in our returns policy – and in line with standard retail practice – we’re unable to accept returns of worn items, as they cannot be resold. We hope you can understand that, just as customers would not want to receive a product that has been previously worn.
We’re genuinely sorry that this purchase didn’t meet your expectations, and we truly appreciate you taking the time to share your feedback with us.
Wishing you a nice day,
Sandra
Founder
Warm, soft, comfortable! What more could you want!
These socks are very comfortable and soft. They don't get wet and stay nice and warm. I love that the range of size is limited, which makes them fit vey well.
Mehke merino nogavice. Zelo tople.
These pants did a great job breaking the wind and keeping me dry on a blustery -10c outing. Next time I will size up so I can fit a thermal layer underneath.
En najboljših nakupov. Super topla za mrzle zimske dni. Edini - sta mi sprednja žepa, ki bi za moj okus bila lahko malce večja.
This winter legging is the best. I love the fit, the stretchy but durable fabric and the pockets are a great addition. It's the perfect combination between a legging and a pants that keeps the snow out of your shoes.
Vse vaše nogavice iz merino volne so zares kvalitetne, tople, mehke. Primerne tudi kot rokavice, če jih kdo slučajno pozabi za v hribe 🤪
I love these hiking leggings! Put them on and feel good. They're perfect for all outdoor activities.
Great product, excellent design, very warm.
Tople in mehke nogavice. Nova barva je wow 😍
Nogavice so zelo prijetne in udobne. So zelo tople pa tudi lepih barv in vzorcev.
Pajkice so prijetne in tople za toplejše zimske dni ali hladnejše jesenske tako kot opisano.
Žep za mobitel pa dodatna pika na i.
