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Dispatch: usually the next working day (Monday–Friday, excluding Slovenian public holidays). Pre-orders ship around the estimated date shown on the product page.

Delivery prices (your exact options and prices are always shown at checkout):

• Slovenia: GLS home delivery €4.00 (2–4 working days) or GLS parcel shop / locker from €3.49. Free for orders over €180.
• Croatia: GLS home delivery €6.90 (5–7 working days) or GLS parcel shop / locker from €3.99. Free for orders over €180.
• Other EU countries: GLS home delivery from €8.49 (5–10 working days). Free for orders over €220. Faster options: FedEx Delivery €14.90, FedEx Priority €19.90, DHL Express €24.90. Cyprus and Malta: FedEx Delivery €14.90, free for orders over €400.
• United Kingdom, Switzerland, Norway, Iceland and Liechtenstein: from €14.90, with import VAT and duties included, so there is nothing more to pay on delivery. Free for orders over €400.
• Rest of Europe: from €14.90. Free for orders over €400 (€500 for a few territories).
• Outside Europe: from €24.90. Free for orders over €400 or €500, depending on the country.
• USA and Canada: please shop at www.alpinenation.com.

Outside the EU (except the countries above where duties are included), import duties and taxes are paid on delivery.

Find your country, all delivery times and options in our Shipping policy.

30 days to return. You can return items within 30 days of delivery. The first 14 days are your legal right of withdrawal; we add the rest so you can be sure.

🎁 Christmas: orders placed between 6 November and 31 December 2026 can be returned or exchanged until 10 January 2027.

• Condition: unworn, unwashed, undamaged and with all original tags attached. Trying things on at home is fine.
• How: register your return in our Returns & Exchange Portal. It creates your return label.
• Cost: free with GLS from most EU countries; €20 for a DHL Express label from Slovenia, Bulgaria, Cyprus, Greece, Malta, Romania and outside the EU; or use your own carrier.
• Always use tracking: keep your tracking number until your refund arrives. Without proof of sending, we can't refund a return that gets lost.
• Exchanges: within the EU we send one replacement free of charge (one exchange per item). Outside the EU, exchanges aren't possible.
• Refunds: to your original payment method, as soon as your return arrives.
• Faulty item? That's free for you: use our Warranty Portal.

Full details: Withdrawal, Returns & Refunds policy. Questions? Email info@alpinenation.com, use the live chat or call +386 40 271 850 (Monday–Friday, 9:00–17:00 CET).